FAQs

Reliable Freight Solutions, Backed by Experience
Based in Indianapolis, IN, Dedicated Freight Logistics delivers trusted carrier support, fast payments, and seamless logistics solutions nationwide. Have questions about our services or need help getting started? We’re here to assist—reach out anytime.

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Carrier Support Center – FAQs for Our Trusted Partners

Have questions? Explore our most frequently asked questions for carriers below. If you don’t find what you’re looking for, feel free to reach out to the Dedicated Freight Logistics team at +916-217-0004. We’re based in Indianapolis, IN, and always here to help.

At Dedicated Freight Logistics, we understand that our customers’ shipping needs vary widely—which is why we offer a full spectrum of trailer options and specialized freight services. Whether you’re an Owner-Operator or managing a Private Fleet, we’re equipped to support nearly any trailer type or service requirement across North America.

Specialized Freight Services We Provide:

  • Expedited Shipping

  • LTL (Less-Than-Truckload) – Reefer & Dry

  • Oversize & Over-Dimensional Loads

  • Drop Trailer Solutions

  • Cross-Border Transport (Canada & Mexico)

  • High-Risk / High-Value Freight Handling

  • Drayage Services

  • Warehousing & Storage

  • Cross Docking

  • Final Mile Delivery

  • Trailer Rental Options

  • Power-Only Services

  • Lift Gate Equipment

  • Driver Assist Available

Trailer Types We Support:

  • Dry Van

  • Reefer (Temperature-Controlled)

  • Reefer Cargo Van

  • Flatbed (Standard, Extendable, and Specialty)

  • Specialized Open Deck Trailers

  • Dry Straight Truck

Dedicated Freight Logistics offers unmatched convenience for carriers through our exclusive Load Board—featuring thousands of new loads posted weekly. With a DFL Carrier Portal account, you can view competitive rates on select lanes and instantly book freight using our “Book It Now” feature.

Need personal assistance? Our support team is available 24/7. Just call 916-217-0004 and select Option 2 to speak directly with a Dedicated Freight Logistics representative.

  1. Call Your DFL Representative
    Reach out to us at +916-217-0004, select Option 1, and one of our team members will be happy to assist you—24/7.
  2. Email Your DFL Tracking Representative
    Send your load status update to: tracking@dedicatedfreightlogistics.com

At Dedicated Freight Logistics, we understand that waiting isn’t always an option. While our standard payment terms are 28 days, we also offer a Quick Pay solution for carriers who need faster access to funds.

Get paid within 3 business days for just 4% of the load’s gross pay.

To learn more or to enroll, please contact your Dedicated Freight Logistics carrier representative today.

To ensure timely and accurate payment processing, please submit the following documents to Dedicated Freight Logistics:

  • DFL Invoice or DFL Rate Confirmation
  • Signed Bill of Lading (BOL) – must be clear and legible
  • Lumper Receipts (if applicable) – include date, amount, and location
  • Scale Tickets (if applicable) – for weight verification
  • Any Other Relevant Load Documents – such as fuel receipts, toll slips, or detention paperwork required for reimbursement

1. Email Submission
Send your documents to: info@dflsoluation.com
(Please note: This is an unmonitored mailbox for document intake only.)

 2. Truckstop Scanning
You can scan and send documents through Truckstop scanning at any supported location.
To request our Broker ID cover page, email us at: carrier info@dflsoluation.com

3. TRANSFLO Mobile or Desktop App
Use TRANSFLO for fast, secure document submission from anywhere.

Benefits of using TRANSFLO:

 Faster Payments – Speed up the payment cycle with real-time document capture

💸 Free to Use – No cost to download or submit

📄 Full Control – You keep your original paperwork

✅ Confirmation Number Provided – Instantly verify your documents were received

If you need help setting up a method or have questions about document submission, feel free to contact us at 916-217-0004.

Contact Us

Let’s Talk Logistics!

At Dedicated Freight Solutions, we’re here to streamline your logistics journey. Whether you’re a shipper looking for reliable freight solutions or a carrier ready to partner with us, our team is ready to assist you with FTL, LTL, and 3PL services tailored to your needs.

Questions or quotes? Just message us!

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